Gunnebo (INSERT LEGAL ENTITY) ("we," "our," or "us") respects your privacy and is committed to protecting the personal data of users of the Digital passport and warranty activation. As the entity that determines the purposes and means of processing your personal data, Gunnebo acts as the Data Controller under applicable data protection laws, including the General Data Protection Regulation Regulation (GDPR) where applicable.
This Privacy Policy explains how we collect, use, disclose, and protect personal data when you scan the QR code provided with out products and access our digital passport and warranty activation services.
By registering your information on the webpage, you acknowledge and agree that we control your access and data.
1. Data We Collect
When using the webpage, we may collect:
1.1 Personal Data
- Full Name (First and Last)
- Email Address
- Phone Number
- Address Information (if available)
- Date and place of your purchase
1.2 Analytics & Performance Data
We collect analytics & performance data to ensure a good and stable experience of the system. Collecting this data allows us to find and solve potential issues and understand when and where performance needs to be improved. It also provides us with an understanding of what phones and operating systems are used, which allows us to provide better quality assurance.
- Webpage usage statistics (e.g., feature interactions, session duration)
- Device details (model, operating system, IP address)
- Error logs and crash reports for debugging and service improvements
We may use third-party analytics services (e.g., Google Analytics, Firebase, or similar) to monitor performance and user behavior to enhance App functionality.
2. How We Use Your Data
We use the information we collect to:
- Register and activate your product warranty
- Provide customer support and respond to inquiries
- Improve our products and services
- Send updates related to your product and warranty
- Comply with legal obligations
3. Who Controls Your Data?
We are the Data Controller and determine how your data is used.
4. Data Sharing & Transfers
We do not sell or rent your personal data. However, we may share your data with:
4.1 With Third-Party Service Providers
We may use third-party vendors for:
- Cloud hosting & data storage (e.g., Microsoft Azure)
- Analytics & performance tracking (e.g., Google Analytics, Firebase)
- Push notifications (e.g., Firebase Cloud Messaging)
- Azure Entra for authentication and authorization
- Twilio to support SMS capabilities
- SMTP2Go to support email capabilities
All third-party providers are contractually obligated to protect your data under confidentiality agreements.
4.2 Legal & Regulatory Authorities
We may disclose data if required:
- By law, legal proceedings, or government requests
- To detect or prevent fraud, security threats, or illegal activities
If your data is transferred outside the EU/EEA, we ensure compliance with Standard Contractual Clauses (SCCs) or similar safeguards.
4.3 Business partners
We might share your information with out business partners , only as necessary to fulfill warranty obligations.
5. Data Retention
We retain your data only as long as necessary for:
- Providing the services
- Meeting legal and contractual obligations
When data is no longer needed, it is securely deleted or anonymized.
6. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.
We implement industry-standard security measures, including:
- Encryption (both in transit and at rest)
- Regular security audits and vulnerability assessments
7. Your Rights & How to Exercise Them
Depending on your location, you may have the right to:
- Access- request a copy of your personal data we hold about you
- Request correction or deletion of your information
- Object to or restrict certain types of data processing
- Withdraw consent where processing is based on consent
- Deletion- Request deletion of your data
- Lodge a complaint with supervisory authority
To exercise your rights, please contact us at: (Insert Contact Information)
9. Changes to This Policy
We may update this Privacy Policy from time to time. We encourage you to review this page periodically for any changes. Your continued use of our services after the posting of changes constitutes your acceptance of such changes.
10. Contact Us
For questions about this Privacy Policy, contact us:
Gunnebo insert
Company Address
Insert Emai
Insert Website